Effective Date: 26th November 2024

Last Updated: 26th November 2024

J.M. Metalcrafts values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jmmetalcrafts.co.uk or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

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1. Information We Collect

We may collect information about you in various ways, including:

a. Personal Information

When you register, make a purchase, or otherwise interact with us, we may collect:

Name

Email address

Phone number

Billing and shipping address

Payment information (processed securely through third-party payment processors)

b. Non-Personal Information

We may collect:

Browser type and version

Device information

IP address

Location data

Usage data, such as pages visited, time spent, and click patterns

c. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to enhance your experience and collect data about how you use our site. See our Cookie Policy for more information.

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2. How We Use Your Information

We use the information we collect for purposes including:

Providing and managing your access to our site and services

Processing transactions and fulfilling orders

Communicating updates, promotions, and service-related information

Improving our site and services

Ensuring security and preventing fraud

Complying with legal and regulatory obligations

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3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

Service Providers: For payment processing, hosting, and analytics.

Law Enforcement and Compliance: If required by law or to protect our rights and safety.

Business Transfers: In connection with a merger, sale, or reorganization.

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4. Data Retention

We retain your information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless otherwise required by law.

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5. Your Privacy Rights

Depending on your location, you may have the following rights:

Access, correct, or delete your data

Withdraw consent for data processing

Object to or restrict certain types of data processing

Data portability

File a complaint with a regulatory authority

To exercise your rights, contact us at [insert email address].

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6. Security of Your Information

We use administrative, technical, and physical security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

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7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies independently.

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8. Children's Privacy

Our services are not intended for individuals under 18 years old (or applicable age in your jurisdiction). We do not knowingly collect information from children.

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9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Please review it periodically.

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10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@jmmetalcrafts.co.uk

Phone: 07926952674

Address: 1 Station Road, Knebworth, Hertfordshire, UK, SG3 6AP